To our families, volunteers, referrers and other partners,
Having taken advice from Public Health England and central Government we have ceased to provide home visiting support for the time being. We can assure you that our staff and volunteer team are committed to ensuring families continue to be supported in a safe way. Currently, all open families are receiving telephone and video call support up to 4 times a week at a time that works best for them. All of our staff have up to date information from Public Health England and so the advice shared with families is safely informed. We are also trying our best to source and deliver essential food and toiletry items to families in desperate need. In addition, we are developing our Facebook page so that we can interact with any family needing support with early play, learning, fitness and fun in their homes. This will be available to any family, not just those previously known to Home-Start, and will include all of the families on our waiting list. For families without access to Facebook we are sending a weekly email with all of the content and links to guidance.
Equally, we will continue to provide support and e-learning opportunities to all of our volunteers.
These are difficult times and, as a service built on human connection and relationship, we are deeply saddened that we are unable to be with our parents and children face to face. However, we have been moved by the imagination and creativity of our staff and volunteer team. We accept that we will all have to find new ways of reaching out for the next few months. We are absolutely committed to ensuring every child is given the best possible start in life. Childhood can’t wait, not even now.
Shelley Roberts – Chief Executive Officer